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Add a Single Learner

  1. Navigate to Admin
  2. Locate your group in the dropdown list
  3. Navigate to Users > Add one
  4. Enter:
    • First name
    • Last name
    • Email address
  5. Click Add User
The learner will:
  • receive an email invitation
  • be added to your group
  • occupy a learner seat
  • appear with status Not Started
If the user already has an account, they will be added to the group and receive a welcome email.

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Add Multiple Learners

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Option 1: Multiple Users Form

Use Add User → Add multiple to enter several learners at once.

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Option 2: CSV Upload

Upload learners using a CSV file. Required column order: user_email; user_pass; first_name; last_name Important
  • If user_pass is blank, a random password will be generated.
  • Column headers must be included.
  • Incorrect formatting will prevent upload.
💡 Tip: Google Sheets often produces cleaner CSV files than Excel.

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Seat Usage

Each learner added to your group occupies one seat. Seats are assigned to individual learners and cannot be shared. If a learner does not attend and has not started any courses, you may remove them to reclaim the seat.