# RAT Help Centre

> Support Docs for the RAT platform

## Docs

- [Annual Billing Cycle](https://help.researchanimaltraining.com/instructor-guide/billing-and-institutional-access/annual-billing-cycle.md): How the annual billing cycle works for institutional access.
- [Billing Overview](https://help.researchanimaltraining.com/instructor-guide/billing-and-institutional-access/billing-overview.md): Understand billing options for Research Animal Training.
- [Purchase Additional Learner Accounts](https://help.researchanimaltraining.com/instructor-guide/billing-and-institutional-access/purchase-additional-accounts.md): Add more learner accounts for upcoming courses.
- [UK Academic Institution Access](https://help.researchanimaltraining.com/instructor-guide/billing-and-institutional-access/uk-academic-access.md): Annual billing process for UK academic institutions.
- [Instructor Accounts](https://help.researchanimaltraining.com/instructor-guide/getting-started/instructor-accounts.md): What instructor accounts include and how they work.
- [Instructor & Group Leader Overview](https://help.researchanimaltraining.com/instructor-guide/getting-started/instructor-overview.md): Understand your role and permissions as a Group Leader.
- [Instructor Quick Start Checklist](https://help.researchanimaltraining.com/instructor-guide/getting-started/instructor-quick-start-checklist.md): Prepare your group and learners before training begins.
- [What Happens When an Instructor Trial Ends](https://help.researchanimaltraining.com/instructor-guide/getting-started/trial-expiry.md): Understand what happens when your instructor trial expires.
- [Adding Learners](https://help.researchanimaltraining.com/instructor-guide/managing-learners/adding-learners.md): Add learners individually or in bulk.
- [How Learner Seats Work](https://help.researchanimaltraining.com/instructor-guide/managing-learners/how-seats-work.md): Understand how seats are assigned, used, and reclaimed.
- [Instructor FAQ](https://help.researchanimaltraining.com/instructor-guide/managing-learners/instructor-faq.md): Answers to common questions from instructors and group leaders.
- [Removing Learners](https://help.researchanimaltraining.com/instructor-guide/managing-learners/removing-learners.md): Remove learners and reclaim unused seats.
- [Certificates](https://help.researchanimaltraining.com/instructor-guide/monitoring-and-communication/certificates.md): Access and manage learner completion certificates.
- [Emailing Learners](https://help.researchanimaltraining.com/instructor-guide/monitoring-and-communication/emailing-learners.md): Send messages to learners based on course status.
- [Tracking Learner Progress](https://help.researchanimaltraining.com/instructor-guide/monitoring-and-communication/tracking-progress.md): Monitor completion and manage learner progress.
- [Accessing Courses](https://help.researchanimaltraining.com/learner-guide/getting-started/accessing-courses.md): How to find and start your assigned courses.
- [Accessing Your Account](https://help.researchanimaltraining.com/learner-guide/getting-started/accessing-your-account.md): How to log in and access Research Animal Training.
- [Navigating the Platform](https://help.researchanimaltraining.com/learner-guide/getting-started/navigating-the-platform.md): Understand how to move around the site and find resources.
- [Your Profile & Progress](https://help.researchanimaltraining.com/learner-guide/getting-started/your-profile-and-progress.md): Check your learning progress and certificates.
- [Certificates & Completion](https://help.researchanimaltraining.com/learner-guide/learning-and-certificates/certificates-completion.md): Access certificates and confirm course completion.
- [How Instructors Track Progress](https://help.researchanimaltraining.com/learner-guide/learning-and-certificates/instructor-progress.md): Understand how course progress is monitored.
- [Learning Paths](https://help.researchanimaltraining.com/learner-guide/learning-and-certificates/learning-paths.md): Track progress through structured training content.
- [Learner FAQ](https://help.researchanimaltraining.com/learner-guide/troubleshooting-and-help/faq.md): Common questions from learners.
- [Password & Login Help](https://help.researchanimaltraining.com/learner-guide/troubleshooting-and-help/password-login-help.md): Reset your password or resolve login issues.
- [Course Access & Technical Issues](https://help.researchanimaltraining.com/learner-guide/troubleshooting-and-help/troubleshooting.md): Solve common access and technical problems.